Returns & Exchanges
At Vape Cloud, we want you to be completely satisfied with your new look, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your items aren't the perfect fit, we provide easy exchanges and full refunds to ensure your style never misses a beat.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing